Women shaking hands with a robot in front of a concrete wall with signage reading "Innovation"
CommBank's Innovation Lab, a centre of excellence for leading design and technology in Australia
1 March, 7.30 – 9am

Inclusive Intelligence

Adults Industry
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CommBank’s Innovation Lab will host 3 lightning talks followed by a thought-provoking panel exploring the importance of diversity and inclusion in design for CommBank customers and its people. Talks will feature CommBank’s work in the NDIS blockchain Smart Money project, accessibility in Digital experiences (including CommBank’s own chat bot, Ceba) and internal work with its people around diversity and inclusion.


The morning event will bring to life how technology and design tackle human challenges through live demonstrations of assistive technology, showcasing the impact this technology has on the lives of people with diverse needs.


Throughout the event we will discuss how organisations, big and small, can harness and leverage the power of artificial intelligence in their practices, to deliver more open and inclusive experiences, accessible and engaging to new audiences.


As well as showcasing inclusive technology via demonstrations throughout the talks, panelists will share their experiences in understanding users through empathy to establish best practice accessibility principles.


The purpose of this event is to show that delivering open and inclusive experiences for every user is enhanced through the support of interactive technology. If you’re interested in opening up your mind to the world of AI and diverse users, this event is not to be missed!


Image courtesy of CommBank Innovation Lab